CHICAGO, ILLINOIS — DECEMBER 31, 2017 — Firma Clinical Research, an , is pleased to announce the successful completion of their externally validated ISO 9000:2015 recertification process by the NQA, one of the leading ASQ National Accreditation Board (ANAB) accredited registrars for ISO certifications. Implementation of the ISO standard helps guide and create an environment for measurable processes and consistent results to ensure the client deliverables of the highest quality and value.
Firma is the only major home health care provider supporting the drug development community that is certified in ISO 9001:2015 processes and structures. Firma’s commitment to service quality and consistency through the adoption of these well thought and measurable processes provide clients with additional value in drug development and patient support.
“We value the framework and approach provided by the ISO 9001:2015 principles, and the benefits our clients realize through having such a well-developed quality framework to support our services. Embedded into, and enhancing our robust GxP Quality Management System, this external validation of our processes results in transparency, measurable outcomes, and continuous improvement. Our recertification is a further demonstration of Firma’s commitment to provide high-quality services to our clients,” noted Klaus Goodwin, Senior Director and Head of Quality for Firma Clinical.
About International Organization for Standardization
The International Organization for Standardization (ISO) is an independent, non-governmental international organization with a membership of 162 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges. ISO 9001:2015 sets out the criteria for a quality management system and is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. For more information, please visit .
About Firma Clinical Research
An ISO 9001:2015 quality-certified organization, Firma Clinical supports the drug development efforts of pharmaceutical and biotech companies through advanced in-home patient visits, data management & biostatistics, clinical operations, and regulatory affairs/medical writing. Built on decades of clinical leadership and expertise, Firma is dedicated to a collaborative approach that accelerates the development of safe and effective treatments for the pharmaceutical, biotechnology, and medical device industries. For more information, please visit www.firmaclinical.com.
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